Privacy Policy

1. Responsibility and Contact for Personal Data

Creatology’s privacy policy tells you how we use and look after the information you give us when you use our website. We make sure your privacy is safe. If we ask you for personally identifiable information on our website, you can rest assured that it will be used only in accordance with our privacy policy.

You can email us at info@creatology.io if you need to contact us.

2. Processing of Personal Data

In this privacy policy, we explain how we process the personal data of website visitors and (contact persons of) customers. We also have specific policies for cookies and for candidates and employees. We will detail in sections why we process personal data, what type of data we handle and under what legal basis. We do not retain personal data beyond what is necessary for the original purpose and have retention policies in place.

Use of the Website and Cookies

When you visit our website, small text files called cookies are stored on your device, such as your computer or phone. These cookies are useful for operating, analyzing and personalizing the website. There are several types of cookies that we use:

• Functional : These cookies ensure that our website functions properly, for example by allowing responses and ensuring smooth loading so that it is easily accessible.
• Analytics : These cookies allow us to see how you use our website, which helps us improve it.
• Tracking : We place tracking cookies to personalize the advertising we show you, offering you more relevant offers.
• Social Networks : You can share content from our website on social networks using cookies. These cookies recognize you to facilitate the sharing process.

Social networks

If you follow us on social networks or interact with us through them (through direct messages, surveys or comments), we could access some of your profile data. If you share information about Creatology on social networks, this data may become visible on these platforms. We also monitor social media channels and may therefore have access to data about you. For example, we may ask you to send newsworthy images. We process personal data such as your social media profile and private messages for customer service purposes, to respond to questions or complaints, or to send newsletters, based on your consent.

Sharing of Personal Data

Only authorized employees have access to your personal data. We establish strong agreements with all parties we collaborate with to ensure careful handling of your personal data. Your personal data will only be stored or processed by us or third parties outside the European Economic Area (EEA) if this complies with applicable regulations for the transfer of personal data to countries outside the European Union (EU).

This means that we will transfer your personal data to countries outside the EU only if the European Commission has determined that that country guarantees an adequate level of protection or if appropriate safeguards have been provided, such as an adequacy decision (for example, the EU Privacy Shield -USA) or the use of standard data protection clauses approved by the European Commission without modifications. These standard data protection clauses can be found at  Standard Contractual Clauses (SCC) .

4. Security

At Creatology, we take the protection of your personal data very seriously and take appropriate measures to prevent its misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. Some of our security measures include:

• Security with username and password.
• Two-factor authentication.
• Processing agreements with our suppliers.
• Employees subject to confidentiality.
• Closed server rooms.
• Periodic backups.

5. Your Rights

The General Data Protection Regulation gives you several rights that you can exercise:

• Withdrawal of Consent : You can ask us to withdraw your consent at any time, and we will stop processing your personal data, unless there are other legal reasons to do so.
• Access : You have the right to ask us if we are processing your personal data. In that case, we will inform you about what data we process, for what purpose, with whom we share it and other details.
• Correction : You can ask us to correct or complete your personal data if it is incorrect or incomplete.
• Deletion : You can ask us to delete your personal data if it is no longer relevant, if you withdraw your consent, you object to processing based on legitimate interest, or if the processing is unlawful.
• Restriction of Processing : You can ask us to restrict the processing of your personal data in certain circumstances, while verifying the accuracy of the data or while resolving an objection.
• Objection : You can object to the processing of your personal data, especially in cases of direct marketing or when it is based on Creatology’s legitimate interest.
• Data Transfer (Data Portability) : You can ask us to obtain your personal data in a structured, machine-readable format or to transfer it to another organization in certain circumstances.

You can exercise these rights by contacting us at info@creatology.io. We will respond within four weeks of receiving your request. If you consider that Creatology is violating your privacy rights, you can file a complaint with the Portuguese Data Protection Authority.